UPDATED INFORMATION REGARDING OUR RESPONSE TO THE COVID 19 CRISIS – Click here

Specials and Terms & Conditions

COVID- 19 CANCELLATION POLICIES of Intrepid Travels, Peregrine Adventures & Exodus Travels

  • Last updated on 12 May at 11am AEST

    PEREGRINE ADVENTURES CORONAVIRUS TRAVEL UPDATE

    Due to the ongoing global impact of coronavirus (COVID-19) and the likelihood of international borders remaining closed for an extended period of time, Peregrine Adventures has suspended all tours* globally until at least 30 September 2020.

    This global health crisis has impacted everyone enormously, so we want to make sure your future travel plans are safe, and reassure you that we are committed to supporting our customers in the best way that we can.

    If you were booked on a tour that has been suspended due to the pandemic, you will automatically receive a credit of 110% of monies paid (of your deposit or full payment). This excludes additional flights or insurance as they will have their own booking conditions.

    There are two options for redeeming your credit:

    • You can re-book a tour now for a future travel date before 30 September 2022.
    • You can hold on to your travel credit until you are ready to re-book on a future tour departing before 30 September 2022.

    If you are booked on a tour that is due to depart from 1 October 2020, there are currently no changes to your trip, and it is currently scheduled to depart as planned. We are monitoring the situation closely, and will notify you directly (via our customer care team or your travel agent) if your tour is suspended.

    • If you want to cancel your booking, you can receive a credit of monies paid (excluding flights or insurance as they will have their own booking conditions) to use on a new tour with a departure date before 30 September 2022.

    • For all future bookings, full payment is now due 21 days prior to the departure date of your tour. Please note that different payment conditions apply for polar and adventure cruising trips

    Last updated on 12 May at 11am AEST

    INTREPID TRAVELS CORONAVIRUS TRAVEL UPDATE

    Due to the ongoing global impact of coronavirus (COVID-19) and the likelihood of international borders remaining closed for an extended period of time, Intrepid Travel has suspended all tours* globally until at least 30 September 2020.

    This global health crisis has impacted everyone enormously, so we want to make sure your future travel plans are safe, and reassure you that we are committed to supporting our customers in the best way that we can.

    If you were booked on a tour that has been suspended due to the pandemic, you will automatically receive a credit of 110% of monies paid (of your deposit or full payment). This excludes additional flights or insurance as they will have their own booking conditions.

    There are two options for redeeming your credit:

    • You can re-book a tour now for a future travel date before 30 September 2022.*
    • You can hold on to your travel credit until you are ready to re-book on a future tour departing before 30 September 2022.

    *excluding some Australia trips. Please contact us for more information regarding these bookings. 

    If you are booked on a tour that is due to depart from 1 October 2020, there are currently no changes to your trip, and it is currently scheduled to depart as planned. We are monitoring the situation closely, and will notify you directly (via our customer care team or your travel agent) if your tour is suspended.

    • If you want to cancel your booking, you can receive a credit of monies paid (excluding flights or insurance as they will have their own booking conditions) to use on a new tour with a departure date before 30 September 2022.

    • For all future bookings, full payment is now due 21 days prior to the departure date of your tour. Please note that different payment conditions apply for polar and adventure cruising trips.

Update on EXODUS TRAVELS trips running on or before the 31st August

We hope you and your family are staying healthy throughout these trying times.

Ensuring customer safety and enjoyment has been our primary focus since our first overland journey rolled out of London in 1974 and this fact has never been more important than today.

As a result we have taken the decision to suspend all travel departing on or before 31st August 2020.

Our expert team is currently contacting passengers and will work through departures in turn by departure date. If you are due to travel with us by the affected date, please rest assured you will be contacted soon.

Thousands of our wonderful customers have already chosen to rebook their holiday for 2021. In doing so they have not only given themselves an incredible adventure to look forward to, but they have also given hope to our long-standing local partners who rely on tourism for their income.

If your trip departs on or before 31 August 2020:

Exodus Travels will provide you with a Refund Credit Note to the value of what you have already paid us towards your affected tour. You can use your Refund Credit Note on any new booking made by July 31, 2021, for travel on any date up to March 31, 2022.

You will be contacted (if you haven’t been contacted already) by our team to discuss your next steps. You do not need to call us. Please be patient while our customer teams work through bookings in order of proximity to departure.

If you have booked via a travel agent, please contact them to discuss your options.

If your trip departs on, or after 1 September 2020:

Your tour is currently planned to run as scheduled; however, should this change we will be in contact with you directly. Please note that we have enhanced flexibility during the COVID-19 outbreak. You can read more on our Booking Promise page.

We will continue to monitor local conditions and all relevant governmental advice and will review all trips, and update passengers a minimum of 30 days prior to departure.

Holiday Travel Specials In 2020

Browse our travel special deals below. And for any questions you may have about any of these, please get in touch with us. You can contact us here. Or visit our travel specialists page and get in touch with any of us for your travel inquiries on these specials.


Save up to 25% on Ocean Endeavor Antarctica 2021/22 Voyages

15% off Category 5, 6 & 7 on the following voyages:

Best of Antarctica from Punta Arenas PPDAP/GQMDP 12 November 2021

Best of Antarctica PPDAE/GQMDE 11 November 2021, 20 November 2021, 11 December 2021, 8 January 2022, 29 January 2022, 23 February 2022

Christmas in Antarctica, South Georgia & Falklands PPCSG/GQMCG 20 December 2021

Journey to the Antarctic Circle PPJAC/GQMJC 17 January 2022, 4 March 2022

Highlights of South Georgia and the Antarctic Peninsula PPDGD/GQMGD 7 February 2022

Antarctic Whale Journey PPAWJ/GQMWJ 16 March 2022

 

25% off Category 8, 9, 10 on the following voyages:

Best of Antarctica from Punta Arenas PPDAP/GQMDP 12 November 2021

Best of Antarctica PPDAE/GQMDE 11 November 2021, 20 November 2021, 11 December 2021, 8 January 2022, 29 January 2022, 23 February 2022

Christmas in Antarctica, South Georgia & Falklands PPCSG/GQMCG 20 December 2021

Journey to the Antarctic Circle PPJAC/GQMJC 17 January 2022, 4 March 2022

Highlights of South Georgia and the Antarctic Peninsula PPDGD/GQMGD 7 February 2022

Antarctic Whale Journey PPAWJ/GQMWJ 16 March 2022

 

Offers available on new bookings only made and deposited between 13 January and 31 March 2020, for travel from 13 January 2020 to 31st March 2022 on the Ocean Endeavour only. Cannot be combined with any other discount. Discounts apply to voyage fare only and are not applicable on land tours, additional on-board activities, additional hotel accommodation or transfers, flights, travel insurance and does not apply to group bookings. Category 1, 2 and 3 cabins are not part of this discount and category 4 and 4 A are not discounted on departures from November 2021 to March 2022. Cabins are limited and offers may be withdrawn or amended at any time. A deposit of 20% of the full cost of the voyage (not the discounted cost) is required at time of booking with full payment due 120 days prior to departure.

 

 

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